In Pursuit of Excellence

We’ve said it before and we will say it again “Your Happy is Our Happy. Guaranteed.” We take the privilege of cleaning your property seriously which is why we’ve worked hard to make it easy to onboard and even easier to let us know how we’re doing.

Three Steps to a Happy Home

1

Getting Started...

The first step to making your home (and life) shine is to complete our on-boarding process. No two homes are the same and nor should they be. By providing some basic information about your property, we will be able to provide a timely cost estimate and proposed schedule for your consideration.
2

Yay! It’s Your Day...

So, you're as excited as we are to make your property spotlessly clean. Arrangements will have been made to access your property and you'll be connected with a certified and fully-equipped MopSpot cleaner in advance. Imagine this: when you leave your home it looks “Meh!” and when you get back it will look “Mwah!”.
3

Happy or Bust...

Once your property has been thoroughly cleaned from top-to-bottom, you will receive a electronic copy of the checklist showing everything that has been cleaned (and any relevant notes pertaining to your cleaning). You'll be able to rate your cleaning and anything short of 5-stars we will look to investigate and remedy. A perfectly clean home is pure bliss and when your home shines, so do you.

Rate Your MopSpot Experience

After each cleaning we ask you to rate our service and performance. It allows us to provide exceptional, consistent service and reward our team members for their hard work. It also allows us to address any issues immediately and without question.

“Something did not go as planned. We need to address this ASAP.”

“We didn't meet your expectations and a remedy is required.”

“It’s fine but you have some concerns.”

“You are happy with the service you received.”

“You Love MopSpot because your service was fantastic.”

Should you feel disappointed in the service you received, please contact us within 24 hours of your service so we may address any issues promptly and ensure you are happy.

Let’s Get Started

Get an estimate and plan your cleaning schedule online.

Get a Quote